Jun 12, 2020

The World is on Fire 🔥 #155

By Ross Chapman • Issue #155 • View online

Hi everybody,

I had prepared a different intro for this issue, but I couldn’t skip what’s been happening in the past few weeks. In fact, I’ve been procrastinating on getting this issue out.

This issue’s title comes from something I’ve been caught saying in the conversations I’ve had over the past few weeks. Multiple global issues, affecting everyone and with no signs of letting-up. Racism, pandemics, environment, politics, recession. The future is more unclear than ever, yet everyone is planning for “when we return to normal.”

We can’t return to normal. We have to keep moving forwards.

I encourage every reader here to listen, learn and understand what #blacklivesmatter is doing before trying to offer solutions or getting into debate. It’s a reminder to me that much more has to be done. For me, that starts by educating myself and my children. The hard work begins now.

Thanks for reading this issue,

✊ Ross

Sales & Marketing 📈

Generation Z unmoved by offerings of challenger banks

Simply appealing to young people’s tendency to use apps to streamline everyday activities does not seem to be winning challenger banks must business among Generation Z, according to a new study. Banks need to do more.

www.consultancy.uk • Share

These Are The LinkedIn InMails That Get The Highest Response Rates

Dropping words like “talk,” “chat,” “call,” and “connect” makes it more likely you’ll hear back.

www.fastcompany.com • Share

A publisher in the Netherlands sent a newsletter that hit a 98% unique open rate

I’m more keen on offering consistent value than open rates, but consider creating a weekly newsletter to extend your brand. Here’s a cracking case study.

blog.getrevue.co • Share

Product Design 👩‍💻

Design thinking isn’t the problem — but here’s what it takes to do good design

Over the past five years, people have lined up to write critiques of design thinking (also known as human-centred design). What this article tackles well is “Why do we have human-centred design in the first place?”

uxdesign.cc • Share

How going 💯% virtual gave us an edge 🙌 - Sprint Stories

“It’s incredibly important to provide the same opportunities to our team members and clients alike regardless of their location, so we began thinking about how we might improve the experience and standardize it for everyone.”

sprintstories.com • Share

Google Search will now favor websites with great UX

Now optimizing for a more delightful web. Great UX is still as important than ever.

www.fastcompany.com • Share

Leadership 🌟

There are just four black CEOs of Fortune 500 companies. Here's how they are addressing the death of George Floyd

Just four black CEOs run Fortune 500 companies in America, and they are speaking out about racial inequality following the death of George Floyd.

edition.cnn.com • Share

How to celebrate positive moments with your team online?

Hailey Temple at Mural shares a way to start celebrating the successes your remote team needs.

share.vidyard.com • Share

Punk Leadership

The tech industry has come a long way from ‘Don’t be evil.’ We need to bring a solid Dr. Martens boot down on the status quo and shake things up.

punkleadership.com • Share

Coolness 😎

Five steps brands can take to genuinely show that black lives matter

Many brands have posted messages of solidarity with black people following the death of George Floyd. So now what? “The absence of brands’ support in the past, such as L’Oreal’s lack of backing for Munroe Bergdorf in 2017, highlights the consequences of performing acts of allyship but having nothing to show for it: this newly formulated stance will be called out on social media.”

www.campaignlive.co.uk • Share

16 resources you'll need for raising an antiracist child

Bringing up an antiracist child requires a lot of resources. Consider starting with these books, podcasts, websites, and tip sheets.

mashable.com • Share

Every Office-First Company will be Replaced by a Remote-First Company

Been enjoying the content from FirstBase HQ’s founder Chris Herd:

Most things people believe about the office are wrong

- water cooler problem solving

-communication/collaboration

Excuses for broken processes and permitted distraction and disruption. Certain people will grip onto the past. Don’t let them. The office is a cult.

www.firstbasehq.com • Share

Here's to listening and learning this week.

Did you enjoy this issue?

By Ross Chapman

A weekly 💌 of Remote Work, Facilitation and UX Design from @rosschapman ⚡️

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