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Reflecting on '20 šŸž #171

Ross Chapman
Ross Chapman
@rosschapman
Hey everybody,
When putting this issue together, I Googled messages of 2020. That lead me to a motto: ā€œIā€™m sorry I have to takeĀ careĀ of me.ā€
Yes, that was some year. 1.66m deaths worldwide so far. We have survived both physically and mentally. We have built resilience. It has not been easy, but we have survived.
The photo above was taken from one of the few trips I did this year: A long weekend with my family in the Lake District. It reminds me that there is more ahead. It may get rocky, there is a clear horizon to shoot for.
Iā€™m looking forward to ā€˜21, like any other time Iā€™ve seen a year closing out. Some of my highlights this year:
..and a few things I have learned:
  • When stuck, go in search for inspiration - to get excited once more
  • Choose your support group and speak to them often
  • Really donā€™t care what people think
  • Use your negativity in a positive way
  • A perennial favourite: Keep it simple
Iā€™m leaving this year feeling good. Really good. I hope you get the chance to reflect and relax over this period and Iā€™ll be back in your inboxes in the New Year āœØ
Thank you for reading these issues and I look forward to being more valuable than ever in 2021,
-Ross
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Remote Work šŸ‘©ā€šŸ’»
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UX āš”ļø
ā€ŽNPS I Love You: A Customer Success Podcast by Catalyst: E11- Every Day Is A Reset
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ā€ŽLindsey Eatough is incredible. In this episode, Lindsey discusses how to build positive habits, challenges sheā€™s been facing with her transition into a manager.
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Coolness šŸ˜Ž
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The things I wish I knew 15 years ago! Yes, Iā€™m finishing this issue with a new one from me. Expect more writing from me (my most challenging medium) in 2021.
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Here's to reflecting and relaxing this time!
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Ross Chapman
Ross Chapman @rosschapman

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