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Even When Remote, Share a Note 📝 #184

Ross Chapman
Ross Chapman
Hi subscribers,
I’ve missed a couple of weeks. Sorry! I was probably being a geriatric millennial ! 😂
This issue’s title comes from a reminder that even when remote, it doesn’t mean that I don’t like surprises! My good friend Dana sent me a lovely handwritten thank you card for helping her recently and it just made my day.
There are just some things that can’t, and shouldn’t be automated and scaled. Thoughtful postcards, social opportunities and surprises are just some of them.
It’s also my last day at Etch.
It’s been a ride spanning nearly 4 years of experiment and learn. From leading a small product team, to creating Etch Sprints and building that over 2 years, to more recently collaborating with colleagues in the future-focused Etch Horizon team.
If you want to see a timeline of activity, check out the Instagram!
I’ve had so much fun working with Google, NatWest, Mural, WWF and countless startups, amounting to over 150 Design Sprints in the bag, as well as training people to run their own design sprints too.
I sprinted with Jake Knapp, interviewed all the pros in the industry from Tin at Airbnb to Laïla at Mural. I ran workshops Southampton, London, Cambridge, Croatia (only just discovered this video!), New York and Colorado.
Anything I wanted to do, I did, and I had the full support of the leadership team. The ability to start something from scratch and have the support of an employer willing to experiment with you, through both successes and failures - it’s just a fantastic place for me to play.
It’s time for the next part of my journey (more on that next issue) and I can’t wait to follow Etch’s continuing success.
As ever, thank you for supporting this issue and if I can be of service to you, please reply and let me know!
thanks, Ross

Sprint Facilitation 👩‍💻
How to design a life you love through side hustles
Design Sprint Workshop Croatia - Interview with Ross Chapman
Design Sprint Workshop Croatia - Interview with Ross Chapman
Here’s the video I was talking about! Only just discovered from when I ran a Design Sprint Bootcamp in Croatia in 2019. Still passionate about Sprints!
Only just discovered this video from when I ran a Design Sprint Bootcamp in Croatia in 2019. Still passionate about
Ross Chapman
Teaching Facilitation as a Tool for Strategic Leadership https://t.co/pVmLaF8Q0m
Remote Work 🌍
Helsinki-based digital facilitation platform Howspace raises €12 million in Series A round
Loom Workplace Video Message Platform Valued at $1.53 Billion
Ross Chapman
Hoping not every company uses “we’ve missed you” and “it’s just not been the same without you” in their communications.

Please try harder.
UX Design ⚡️
Why core graphic design skills are no longer enough
Six things you can learn from Tesla about customer experience
Jared Spool
In essence, Design Thinking is the integration of techniques, like Lean UX, customer journey mapping, and prototyping directly into the way the organization does business every day.

https://t.co/KxZSEAvi3Y https://t.co/YmDXv7KwFx
Coolness 😎
The Go-Getters Podcast with Dana & Ross | Episode 1: "No loss of life, so we can laugh about it"
The Go-Getters Podcast with Dana & Ross | Episode 1: "No loss of life, so we can laugh about it"
iTech Media’s shared workspace keeps daily work connected to their company goals
Wheel Spiels: High-heeled Shoes on the Trans-Pennine Trail
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Ross Chapman
Ross Chapman @rosschapman

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