profile

Ross Chapman

Head of UX @pensionbee 🐝

Product design leader with 18 years experience leading hundreds of digital products and innovation programmes.

Posts
Group at a talk
Featured Post

🤖 Improved time to market through AI

Hey there, I use ChatGPT every day. I’m practically begging Figma to roll out AI to our team. And if something has those magic letters “A” and “I,” I’m already signed up. But this isn’t about jumping on a trend. It’s rooted in a philosophy I’ve always believed: computers exist to handle the heavy lifting, freeing us to focus on what really matters—thinking, creating, and making meaningful impact. Last night, I was revisiting my Product Design Sprint template and migrating it into FigJam. One...

about 1 month ago • 1 min read

Hey subscriber, Last Friday, I attended the AI x Design Summit without any expectations—just a curious mindset and a bit of a break from my recent focus on business growth. Over the past couple of years, I’ve prioritised business growth over stepping back to reconnect with the wider design and tech community. I used to ask, “Will this help grow the business?” and if the answer was “no,” I’d skip it. Now, as I look toward new horizons, getting back into the community feels like a good way to...

about 1 month ago • 2 min read

Hey subscriber, I'm kicking off something new here. Having run a number of newsletters over the years, and having moved around in my career quite a lot (!), I'm starting to gain a better understanding about what I do and what value I bring to the world. This (new) newsletter is a big part of that. I want to write, share and create within design, product and the growing influence of artificial intelligence. I've been really excited about using tools like ChatGPT in my work, and I can start to...

about 2 months ago • 1 min read